Don't spend a single penny returning your unwanted Amazon packages if you don't have to -- not even on gas. You've ordered something from Amazon , and the package arrives in a few days.
There's a problem with the item, however, and now you want to exchange it or return it for a refund. Unfortunately, returning an item to Amazon may not be as convenient as buying it. By default, Amazon provides you with several ways to send back a package -- through Kohl's, Whole Foods and UPS to name a few -- and asks that you bring the product to the business to return it.
Of course, if you're already planning a trip to one of these places then that's no sweat, but if you're not, there is a way to return your package without having to set foot outside. If your idea of convenience is not going much farther than your front door to return your item, here's how to have UPS pick the package up from your home -- usually for free.
The first thing Amazon will ask after you start the return process is the reason for your return. It's important to be as honest and precise here as possible. Amazon, as well as Amazon's third-party sellers, will want to resell the merchandise in good working order like Amazon does through Amazon Warehouse Deals , so Amazon or the third-party seller will check your items against your reason for return them once the package is received.
Misclassifying a return can not only result in negative repercussions to your Amazon account the company has been known to ban shoppers who misuse the return process , but also cost you money by having to pay for return shipping when you didn't need to. For example, if you select "No longer needed," you may be charged for the return. If your reason for return is other than that, you may not.
Here are all the various return reasons Amazon gives you to choose from as well as a description of exactly what they mean:. Next you'll have to choose how you want your money back. The quickest way is to request a credit to your Amazon account, which Amazon will issue as soon as UPS scans your return into its system. But then you're restricted to spending the money at Amazon. You can also have the funds put back on your debit or credit card.
But even though Amazon will issue the refund as soon as UPS takes possession of your return package, it still could take another three to five business days to show up in your account.
Whether you choose a credit or a refund, you'll still need to decide how you want to send the item back. Be aware that you may get hit with a restocking fee if the item is damaged due to misuse, missing parts, or unauthorized tampering. Amazon has never come out and said that they can ban your account, or limit your returns, because you made too many returns. Items bought through Amazon Alexa voice shopping can be returned just like any other non-digital item you buy on Amazon.
Also, if you accidentally buy a digital song or album with Alexa you can request a return and refund within 7 days of date of purchase. If you order one of these non-returnable items and it arrives damaged or defective you should contact Amazon to get resolution to the problem.
As noted above, this starts on October 1, which is convenient for shoppers. You have until January 31st to return any items bought within this 3-month time period.
If you order from Amazon regularly this has probably happened to you. Ask the Reader: Have you ever returned anything to Amazon? Was it a smooth process, not worth the hassle, or somewhere in-between? By Kyle James. This site uses Akismet to reduce spam. Learn how your comment data is processed. I returned a defective rowing machine and followed instructions I was given in Chat. I asked foe email confirmation which confirmed a refund.
Amazon told me to pay for shipping and they would reimburse me when the product was received. After streams of chat, I was again promised my refund. And refunds began appearing through my email in the form of reimbursements for other items I had purchased. I will never purchase a large product from Amazon again. As the famed owner of Amazon has said, this company will eventually be replaced by something better!
Items can be returned through January 31 and it was shipped a week before January 31 but Amazon received on February 5 due to shipping time. Will I receive a refund? Has anyone returned a computer through Amazon that was made by or sold through a 3rd party? Were you able to return it if you used it and didnt like it? My grandson recently ordered 8 large bags of candy, not realizing that these were HUGE.
The sealed bags came today and we were shocked at how large they were. In a way I understand, because it is food, but the bags were not opened.
Any thoughts? I am going to look into this again tomorrow to see if I missed anything. They might make an exception for you. Why should you get a refund without return? You received the product, although it was larger than expected. I have several items I needed to return, that did not allow me to print a label at home, making me go to either UPS or Kohls.
I started the return process, but it has now gone past the 30 day return window, but the QR code is still available to scan or print a label for the package to return in store. My question is, if I returned these items would I still get my refund since it is outside the 30day window? Start a live chat session and tell them you need the actual return label.
COM customer since I paid the super high overnight shipping fee too. I needed the sink to finish my bathroom project. Needless to say I was livid. The third party seller did not want to accept their responsibility for trying to cheat me.
I soon got an email returning my money and saying keep the sink. My order was sent back to Amazon before it was delivered. Probably damaged. I received notice my card would be credited but will the reward points I used for this order be refunded too? I told him they had a month and a half to contact me and tell me that it was a incorrect price listing or whatever the such they changed out the product page and try to eliminate it from being found and luckily I took pictures of everything still denied it.
Still denied the fact that they were making this all up and to put up the reviews that that I had provided. Now onto this last incident, they told me that the last item that I returned was used damage not in its original package and that it went against their company policy for me too return an item that fit that description but yet when I looked at their policy it said nothing of the sort.
And they also tried to tell me that oh I make frequent returns and and that is also against their policy. I told the rep that I had tried contacting the manufacturer and seller but never got any responses from either and wanted to know if I could receive a partial refund at the very least as I had hardly used it.
Despite it being past the 30 day window, the rep that I spoke to approved the return request and emailed me a label. So I gave up and took it to Geek Squad for repairs but my mom apparently got it back before it could be fixed, printed the labels and shipped it.
That was on the of 27th of august. I recently looked up the tracking information to see what was going on since I had not heard back from both Amazon or the seller, and saw that the PC had been delivered and received on the 9th.
I just messaged the seller yesterday asking them to please get in contact with me as I now just wanted to know where the PC was, if they did in fact receive it, and if they were planning on sending it back to me like they said, mainly because 1. We just recently moved to a new state, and 2. Since it was returned without my knowledge, I still had a lot of work left on that PC and other personal information.
Should I file an A-Z claim? Ordered 2 items beyond a value qualified for free shipping. Need to return one item which brings the other below the original order value.
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